When I Open a Word Document Its a Blue Screen

Everytime I open my laptop MS Word stops and displays a blue screen.

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Hi Motete Motsei,

·         Have you made changes on the computer?

Follow these steps:

Step 1: Start the computer in safe mode and check if the problem persists.

A description of the options to start in Windows XP Mode

http://support.Microsoft.com/kb/315222

Step 2: If the problem does not still in safe mode, perform a clean boot to see if there is no conflict of software like clean boot helps you eliminate software conflicts.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

(a) click Start, run.

(b) type msconfigand click OK.

(c) the System Configuration Utility dialog box appears.

(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

(e) when you are prompted, click on restart to restart the computer.

For reference:

Demystifying the 'Blue Screen of Death'

http://TechNet.Microsoft.com/en-us/library/cc750081.aspx

Tags: Windows

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  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  -------------------------------------------------------------------------

  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  (also Windows 7)
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  ===========================================================

  Check out these utilities to see if information may be collected:

  It is an excellent tool for displaying the blue screen error information

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  -------------

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  ------------

  AppCrashView - free - a small utility for Windows Vista and Windows 7 that displays the details of all application crashes occurred in your system. The information breaks down is extracted the wer files created by the Windows Error Reporting (WER) of the operating system component whenever an accident occurred. AppCrashView also allows you to easily record the list of accidents to the text/html/csv/xml file.
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  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

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Source: https://www.eehelp.com/question/error-opening-microsoft-word-blue-screen/

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